Refund Policy

We want you to love your purchase. If you're not completely satisfied, we're here to help.

Returns & Exchanges
We accept returns or exchanges on unused, unopened candles within 14 days of delivery. To be eligible, items must be in their original condition and packaging.

How to Request a Refund
Please contact our customer care team at mieleluxewaxnco@gmail.com with your order number and reason for return. Once approved, we’ll provide instructions for sending your item back.

Refunds
Once your return is received and inspected, we’ll issue a refund to your original method of payment. Please note that original shipping fees are non-refundable.

Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 7 days of delivery with a photo of the issue. We’ll send a replacement or issue a refund right away.

Final Sale Items
Sale items, custom products, and gift cards are final sale and not eligible for return.

If you have any questions, don’t hesitate to reach out — we’re here to help.